Terms and Conditions

Different stages of the Process and Payment 

1. Place the order with a $200 Deposit (non refundable)

 

2. Provide us with the Photograph (3 weeks for processing)

 

3. Provide us with the Wording for the draft layout

 

4. Sign the Approved Layout when you have checked everything

 

5. Pay 75% 3 weeks before the headstone is needed for

Installation, Collection or Shipping

 

6. View Finished Headstone

 

7. Pay Final Balance (1 week before installation or shipping)

 

8. Headstone Installed or Shipped

 

9. The Shipping Waybill is avaliable once the ship leaves Auckland

 

(One Off Custom Designed Headstone Orders require 50% of the

invoice to be paid 3 months before the unveiling or shipping.

This is to enable us enough time to have the Headstone made)

 

We have a No Refund Policy

We do not ask for more money than is required

 for each stage of the process.

If your circumstances do change, you are able to change your order

(except if we have ordered a One Off Custom Designed Headstone for you)

or postpone your unveiling. 

 

 We do require that all orders are Completed within 3 years

After 3 years the order will become null and void